Independent assessments for claims
"The insurer said our roof damage was 'pre-existing wear and tear' - not covered. Our independent report proved it was wind damage from the storm. Claim paid in full."
Insurance assessors work for the insurer. Our forensic building reports give you the independent technical evidence to challenge an unfair denial.
- Causation reports by licensed unrestricted certifiers — recognised by AFCA and insurance dispute bodies
- Forensic on-site assessment to determine the true sequence of events that caused the failure
- Photographic and moisture-meter data creates a clear, timestamped evidentiary record
- No commercial relationship with any insurer or repairer — completely independent findings
Scope of Works
Common insurance disputes we assist with
Insurers often blame damage on 'poor maintenance'. We find the truth.
Roof & Storm Damage
We prove whether water ingress was caused by a specific storm event or long-term neglect.
Ready to book your inspection?
Get a same-day quote from a licensed NSW certifier. We'll be in touch within 2 hours.
Our claim assessment process
We bring the technical building science required to prove your case.
Review of Denial
You:
Provide us with the insurance company's rejection letter and policy PDS.
We:
We review their reasoning (e.g. they claim it's 'pre-existing wear and tear').
Site Causation Audit
You:
Show us the damage.
We:
We conduct a forensic inspection to determine the true sequence of events that caused the failure.
Expert Report Generation
You:
Submit our report to your insurer's dispute resolution team.
We:
We write a technical causation report heavily referencing building codes and meteorological data if required.
Where We Provide This Service
No.1 Building Services provides fast, unrestricted certification across the following regions. Explore our interactive coverage map.
Frequently Asked Questions
No. We cannot guarantee an insurer's decision. Our report provides independent technical evidence to support review or dispute processes.
Yes, where appropriate. We can provide an independent scope of works and estimated repair cost.
Get in touch
Request a quote
We'll review your project details and get back to you within 24 hours.
Unrestricted certifiers
Your project is reviewed directly by NSW-accredited certifiers - no middlemen.