Bulletproof documentation for every insurance repair.

A missing inspection, undocumented variation, or non-compliant report can delay payment or jeopardise an insurance claim. No.1 Building Services provides insurer-compliant certification with time-stamped records, photographic evidence, and NCC-referenced documentation.

Building certifier reviewing plans

"Insurance repair work requires a higher evidentiary standard. Our inspection reports, dilapidation records, and compliance dossiers are designed to eliminate gaps and meet insurer requirements."

Rapid response,
compliant repairs.

Dedicated building certification and defect reporting for the insurance repair sector.

  1. MOBILISATION

    Rapid Engagement for Make-Safe and Emergency Works

    For urgent make-safe and structural repairs, we respond within 24 hours to assess the damage and confirm the required compliance pathway.

  2. APPROVAL

    Construction Certificate for Major Structural Repairs

    For structural repairs requiring a Construction Certificate, we process CC applications on an expedited basis.

  3. DOCUMENTED CONSTRUCTION

    Rigorous, Photographic Stage Inspection Reports

    At every mandatory stage, we conduct site inspections and issue detailed, time-stamped photographic reports within 24 hours, meeting major insurer requirements.

  4. CLAIM CLOSURE

    Final OC and Compliance Dossier — Ready for the Insurer

    On completion, we issue the Occupation Certificate and provide a complete compliance dossier, including all inspection reports and certification, ready for insurer submission.

Have a question about the process? Call us - we're happy to walk you through it.

What actually happens, and what you need to do

Your effort is minimal. Ours is total.

NOTIFY US OF THE REPAIR WORKS

You:

Provide the property address and your scope of works. For urgent make-safes, call us directly.

We:

Mobilise within 24 hours for urgent requests. Conduct pre-repair dilapidation assessment. Confirm the compliance and approval pathway for the repair scope.

Process step

PRE-REPAIR ASSESSMENT

You:

Provide your approved scope of works from the insurer or loss adjuster.

We:

Issue a pre-repair dilapidation report. Confirm whether a CC is required. Provide a fixed-fee proposal for the full certification programme.

Process step

DOCUMENTED REPAIRS

You:

Execute the approved repair scope.

We:

Attend all mandatory stage inspections. Issue detailed, photographic inspection reports within 24 hours. Notify you immediately of any scope variations requiring re-assessment.

Process step

CLAIM CLOSURE

You:

Submit your final invoice.

We:

Issue Occupation Certificate. Compile and deliver the complete compliance dossier in insurer-ready format.

Process step

Ready to partner with No1?

Get a fast-tracked quote from a licensed NSW certifier. We're ready to review your next project.

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Select your project type

See the exact documents needed. No guesswork, no endless lists.

Scope of Works (insurer-approved)

The approved repair scope from your insurer or loss adjuster

Structural Engineering Assessment

From a registered structural engineer

Architectural or Builder's Plans

Plans showing the existing condition and the proposed repair works

Home Building Compensation (HBC) Insurance Certificate

Required where contract value of works exceeds $20,000

Missing something? Don't worry — we can help source it.

Start your application

Unrestricted Authority

Our Certification Capabilities

Projects we have certified.

High-rise residential tower certification capabilities

Class 2 - Residential

High-Rise Residential Towers

Approvals typically in ~35 days

Industrial warehouse private building certification

Class 7b & 8 - Industrial

Industrial Warehousing & Logistics

Approvals typically in ~20 days

Roof structure inspection audit

Specialist Building Inspection

Roof Framing & Structural Defect Audit

50+ page report in 24 hours

Subfloor moisture inspection

Water Leak & Damp Inspection

Subfloor Moisture & Water Ingress Detection

Non-destructive thermal scanning

Masonry crack dilapidation inspection

Dilapidation & Structural Audit

Masonry Cracking & Settlement Assessment

Legal third-party sign-off

Custom home Complying Development Certificate capabilities

Class 1 & 2 - Residential

Custom Luxury Homes & Duplexes

CDCs typically in ~14 days

Medical centre fitout private CDC capabilities

Class 5 & 6 - Commercial

Medical Centres & Commercial Fitouts

CDCs typically in ~10 days

Residential swimming pool compliance capabilities

Class 10b - Residential

Swimming Pools & Minor Structures

CDCs typically in ~5 days

Where We Provide This Service

No.1 Building Services provides fast, unrestricted certification across the following regions. Explore our interactive coverage map.

South West SydneyGreater Western & North West SydneyCity & Inner WestParramatta & Central WestNorthern Beaches & North ShoreEastern SuburbsSt George & Sutherland ShireNewcastle & The Lower Hunter
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Frequently Asked Questions

No.1 Building Services provides a complete building certification documentation suite for insurance repair claims, including: pre-repair dilapidation reports (photographic and written record of pre-existing condition); Construction Certificates for structural repair works; detailed, time-stamped, photographic critical stage inspection reports issued within 24 hours of each inspection; Occupation Certificates upon completion; and a complete compliance dossier at claim closure — all formatted and indexed for direct submission to your insurer, loss adjuster, or internal claims team. Our documentation standard has never been rejected by a major Australian insurer.

Our reports are time-stamped, photographically complete, and structured against the approved scope of works and NCC requirements. They provide an incontrovertible record that works were completed to the required standard at each stage - preventing downstream claim disputes based on alleged non-compliance.

Yes. For urgent make-safe and emergency structural stabilisation, we can attend site within 24 hours - conducting the pre-work dilapidation assessment and confirming the compliance pathway before your builders commence.

A pre-repair dilapidation report provides a complete, photographic, and written record of the pre-existing condition of the property and all adjoining structures at risk - establishing a clear baseline against which any damage claims arising from the repair works can be assessed.

Scope variations are common in insurance repair works — particularly where structural damage is more extensive than the initial assessment indicated, or where make-safe works reveal hidden damage. No.1 Building Services manages scope variations proactively. When a

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Building certifier inspecting blueprints

Unrestricted certifiers

Your project is reviewed directly by NSW-accredited certifiers - no middlemen.